Shipping policy

Shipping & Delivery

Made for You

Every MGA Shop piece is made on demand. Once your order is confirmed, our fulfillment partner begins preparing your piece specifically for you.

Production time varies by item. Most pieces are completed within several days, while certain products may require up to 14 days before shipment. Because each piece is produced individually, production time is separate from shipping time.

Then It’s On Its Way

Once production is complete, your order is packed and handed to the carrier.

Typical shipping estimates are:

United States

Standard: approximately 10–20 business days
Fast: approximately 7–15 business days
Express: approximately 3–9 business days

Delivery times vary by destination, product, carrier, fulfillment location, and shipping method selected at checkout. These timeframes are estimates rather than guaranteed arrival dates.

Follow the Journey

Tracking information will be provided whenever the selected shipping service supports tracking.

Tracking may take a little time to begin updating after the parcel leaves the fulfillment facility, particularly on international shipments.

If your order contains several pieces, they may be produced at different facilities and arrive in separate packages. Each shipment may therefore have its own tracking information.

Around the World

MGA Shop ships internationally through a global fulfillment network.

International orders may be subject to VAT, import duties, customs charges, brokerage fees, or other destination-country fees. Unless expressly included at checkout, these charges are the responsibility of the recipient. Yoycol likewise states that destination customs duties and clearance charges are borne by the recipient.

Customs processing can also add time to an international delivery.

A Quick Address Check

Please take a moment to make sure your shipping address is complete and accurate before placing your order.

An incorrect or incomplete address can result in delays, additional carrier charges, return to sender, or unsuccessful delivery. Where reshipment is available, additional shipping costs may apply.

When Tracking Says Delivered

If tracking shows your package as delivered and it has not appeared yet, please check the delivery address, mailbox, parcel locker, reception desk, mailroom, building management, neighbors, and local carrier.

If it still cannot be located, contact MGA Shop and we will help review the available tracking and delivery information.

The Occasional Detour

Weather, customs processing, carrier congestion, local delivery restrictions, holidays, incorrect address information, and other events outside MGA Shop’s direct control can occasionally extend delivery times.

We will always assist where we reasonably can. Delays caused by third-party carriers or events outside our control do not automatically qualify an order for a refund, except where required by applicable law, our Refund Policy, or an applicable carrier or fulfillment remedy.

Customs & Unclaimed Packages

Please keep an eye on carrier and customs notifications for international deliveries.

A package that is refused, left unclaimed, or returned because required customs charges were not paid may incur additional costs and may be ineligible for reimbursement of shipping, customs, or related charges, to the extent permitted by applicable law.